Privacy Policy

Effective Date: [September 21, 2025]

At Zodiac Mates, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, purchase astrology reports, or order physical products

1. Information We Collect

When you use our services, we may collect:

Personal Details: Name, email address, phone number, billing/shipping address.
OkBirth details (date, time, place of birth, and partner details for compatibility reports).
Transaction Details: Payment information processed securely via third-party payment gateways (e.g., Razorpay).
Website Usage Data: IP address, browser type, and usage patterns for analytics and improving our services.

2. How We Use Your Information

We use the collected information to:

Prepare and deliver personalized astrology reports.
Ship physical merchandise ordered from our store.
Send order confirmations, invoices, and customer support responses.
Improve website functionality, services, and customer experience.
Share updates, offers, and newsletters (only if you opt-in).

3. Data Protection & Security

Your birth details and personal information are used solely for report generation and are not shared publicly.
Payments are processed securely through trusted third-party gateways (e.g., Razorpay, UPI, cards, wallets). We do not store your card or UPI details on our servers.
We implement standard security measures to protect against unauthorized access or misuse.

4. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share limited information only with:

Payment gateways (for secure transactions).
Logistics partners (for shipping physical products).
Service providers (website hosting, analytics, etc.) under confidentiality agreements.

5. Your Rights

You have the right to:

Access and update your personal information.
Request deletion of your data (subject to legal/business requirements).
Opt out of promotional communications anytime.

6. Cookies

Our website may use cookies to enhance user experience and track analytics. You can disable cookies in your browser settings if you prefer.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, you can contact us at:

📧 Email: [zodiacmates@gmail.com]
📍 Business Name: SS Fashion & Lifestyle
🌐 Website: [zodiacmates.in]